Terms & Conditions

 

By using the Clutch. website you are accepting and agreeing to the following terms and conditions. Please read carefully.

e-Gift Cards:

Clutch. e-Gift Cards can be purchased and redeemed online and must be redeemed within 1 year. The gift card cannot be reloaded.

Unused balance on expiry of this card will not be refunded or credited. Where the cost of your purchase exceeds the available card balance, you are required to make up the difference via another payment method.

You are liable for all transactions on your card except when there has been fraud or negligence by Clutch. including our employees. We reserve the right to change any terms contained in these Terms of Use at any time.

You may purchase a Clutch. e-Gift Card from anywhere in the world, provided the recipient has a UK residential address.

Contact our Customer Support team if you have any reason to believe an error has occurred in relation to a e-Gift card.

Shipping & delivery:

All deliveries are registered and shipped via Royal Mail Tracked.

Standard UK Shipping is from £3.50. If you want your order faster, an express postal option is available to UK customers for £4.50. International shipping starts from £8.95 for Europe and £10.95 for USA and rest of world. 

FREE Shipping applies to all orders over £40 / €45 / $50.  Find out more about our shipping rates


We aim to ensure that you receive your purchases in a timely manner. During sale and promotional periods, your order will be processed and dispatched as quickly as possible from our warehouse. However, busy periods could result in some delays with dispatch

Full shipping information can be found here.